02 Feb Tablet fire risk

The global computer giants Microsoft could face having to issue new re-charging equipment to more than two million customers who use their tablets for work and the internet.

A potential fire source has been discovered  in the cords used to power the Surface Pro 3 tablet model which was a huge sales success worldwide when it first went on the market.

It is has since been replaced by the Surface Pro 4 but Microsoft are now recalling all leads sold before March 2015 in the US and July 15 in Europe.

The decision was taken after if was discovered the cords could start issuing flame if wound too tightly or otherwise damaged.

A Microsoft spokesperson said: “As a result of damage caused by AC power cords being wound too tightly, twisted or pinched over an extended period of time, a very small proportion of Surface Pro customers have reported issues with their AC power cord. We will be releasing details of how customers can obtain a free replacement cable.”

microsoft.com

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